# Bandwidth Local Market Impairment - 362 - Carbondale, IL

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 20h 21m
- started 2026-09-22 01:56 UTC
- 362 - Carbondale, IL
- id: DWN-6b1c610722
- Official page: https://stspg.io/mvm5f372qqyk

## Updates from Bandwidth
### 2026-09-22 01:56 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-22 03:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-22 03:42 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 08:35 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 12:48 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-22 12:48 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 16:53 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 20:48 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 21:19 UTC: monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

### 2026-09-22 22:17 UTC: resolved
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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