# Toll-free Port Activation Delays

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 7h
- started 2026-10-19 13:06 UTC
- Number Porting
- id: DWN-812d2be026
- Official page: https://stspg.io/2rfpknsjw9yb

## Updates from Bandwidth
### 2026-10-19 13:06 UTC: investigating
Bandwidth teams are investigating an incident, impacting the timely activation of toll-free port orders.

### 2026-10-19 18:39 UTC: identified
Due to an off-network condition, toll-free port orders remain delayed in activation. Teams are working with the impacted provider to restore expected port activation times.

### 2026-10-19 20:06 UTC: resolved
This incident has been resolved.

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