# Bandwidth App Incident  - Hosted Messaging

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 4h 44m
- started 2026-04-21 21:44 UTC
- Bandwidth App
- id: DWN-902c59ee28
- Official page: https://stspg.io/zpnhn6w3bb2v

## Updates from Bandwidth
### 2026-04-21 21:44 UTC: investigating
Bandwidth teams are investigating an incident where hosted messaging requests are failing to complete as expected. Teams are working to restore expected portal behavior.

### 2026-04-21 23:20 UTC: identified
Teams have identified the source of this incident and are working to restore expected portal behaviors.

### 2026-04-22 02:28 UTC: resolved
This incident has been resolved.

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