# Pindrop Integration Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 3h 31m
- started 2026-08-11 16:39 UTC
- id: DWN-955e2c8ec2
- Official page: https://stspg.io/1rlc5g1mh6vm

## Updates from Bandwidth
### 2026-08-11 16:39 UTC: investigating
Bandwidth teams are investigating an intermittent incident impacting API Authentication for this service. Teams are working with the integration partner to restore expected API behaviors.

### 2026-08-11 20:10 UTC: resolved
This incident has been resolved.

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