# Outbound Calling Incident - Germany Datacenter

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2h 2m
- started 2026-09-03 09:53 UTC
- Outbound Calling - Germany
- id: DWN-a2308c5827
- Official page: https://stspg.io/d9d1h98bhxv3

## Updates from Bandwidth
### 2026-09-03 09:53 UTC: investigating
We are currently investigating an incident in our Germany Datacenter. Outbound calls transversing this location may fail to complete.

### 2026-09-03 09:58 UTC: identified
Teams have identified the source of this incident and are working to restore expected network behavior.

### 2026-09-03 10:03 UTC: monitoring
Teams are observing network behavior. We will continue to monitor.

### 2026-09-03 11:55 UTC: resolved
This incident has been resolved.

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