# Outbound 10DLC MMS Delivery Delays - T-Mobile & Verizon

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2h 42m
- started 2026-10-31 23:37 UTC
- MMS Messaging (MM4)
- us
- id: DWN-a7a74afb83
- Official page: https://stspg.io/d5r5zbc4dchh

## Updates from Bandwidth
### 2026-10-31 23:37 UTC: identified
Bandwidth teams have identified an off-network incident impacting the timely delivery of MMS messages to T-Mobile and Verizon destinations. Bandwidth is working with this industry provider to restore expected MMS delivery.

### 2026-11-01 02:19 UTC: resolved
This incident has been resolved.

### 2026-11-02 13:11 UTC: postmortem
Bandwidth has concluded its investigation of this issue and determined that between October 31 16:43 - November 1 01:04 UTC, outbound MMS messages to T-Mobile and Verizon may have encountered minimal delays in delivery. 
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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