# Alpha Codes - Bandwidth App Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 4h 5m
- started 2026-05-14 16:37 UTC
- Bandwidth App
- id: DWN-ac67a59868
- Official page: https://stspg.io/gr6slcl7wczv

## Updates from Bandwidth
### 2026-05-14 16:37 UTC: identified
Bandwidth Teams have identified an incident in the Bandwidth App impacted customer ability to view and edit Alpha Codes in the portal. Teams are working to restore expected portal behavior. Messaging traffic is not impacted by this incident.

### 2026-05-14 20:42 UTC: resolved
This incident has been resolved.

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