# Bandwidth App Incident - Insights

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 50m
- started 2026-04-23 06:59 UTC
- Bandwidth App, Messaging Insights Dashboard
- id: DWN-adcb3a6401
- Official page: https://stspg.io/093yff5j63r6

## Updates from Bandwidth
### 2026-04-23 06:59 UTC: investigating
Teams are also investigating an incident impacting Insights on the Bandwidth App. Insights may fail to load or display properly.

### 2026-04-23 08:18 UTC: identified
Teams have identified the source of this incident and are working to restore expected services.

### 2026-04-23 11:48 UTC: resolved
This incident has been resolved.

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