# Outbound Voice Call Routing Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-08-26 18:25 UTC
- id: DWN-b42ead9d83
- Official page: https://stspg.io/wkm1qn3j684h

## Updates from Bandwidth
### 2026-08-26 18:23 UTC: resolved
For a brief period of time a subset of customer traffic, with a specific account settings were until not route traffic as expected. Teams have resolved this incident and are observing expected traffic behaviors.

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