# LAX Data Center Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 2h 39m
- started 2026-10-26 19:59 UTC
- Outbound Calling (SIP) - United States
- us
- id: DWN-bb1e6d42f0
- Official page: https://stspg.io/l873h2s891tf

## Updates from Bandwidth
### 2026-10-26 19:59 UTC: investigating
Bandwidth teams are currently investigating an outbound calling incident in our LAX data center. Outbound calls may in intermittently fail to complete as expected

### 2026-10-26 21:36 UTC: monitoring
Bandwidth teams are observing expected network behavior and are monitoring for continued stability.

### 2026-10-26 22:38 UTC: resolved
This incident has been resolved.

### 2026-10-27 10:23 UTC: postmortem
Bandwidth has concluded its investigation of this issue and determined that between 18:22 UTC and 20:52 UTC on October 26, a portion of outbound calls through the LAX data center experienced increased post-dial delay. 
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. 
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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