# Bandwidth Local Market Impairment - 468 - Memphis, TN

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Major outage
- lasted 18h 11m
- started 2026-09-21 20:14 UTC
- 468 - Memphis, TN
- id: DWN-c15aa3c904
- Official page: https://stspg.io/yc4662gc48bm

## Root cause
> Our carrier has identified the cause of this incident and is working to complete repairs.

[Postmortem](https://stspg.io/yc4662gc48bm)

## Updates from Bandwidth
### 2026-09-21 20:14 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-21 22:58 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-22 03:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-22 06:13 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 10:12 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-22 11:44 UTC: monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

### 2026-09-22 11:45 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-09-22 14:25 UTC: resolved
Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

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