# JFK Datacenter Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Major outage
- lasted 4h 36m
- started 2026-04-08 11:01 UTC
- Outbound Calling (SIP) - United States
- us
- id: DWN-c825a32656
- Official page: https://stspg.io/sktb763yc9db

## Updates from Bandwidth
### 2026-04-08 11:01 UTC: investigating
Some customers may experience outbound call failures when routing via our JFK Datacenter. These calls may be retried via ATL. Teams are working to restore expected network connectivity.

### 2026-04-08 13:27 UTC: monitoring
Teams are observing expected network behavior. We will continue to monitor for stability.

### 2026-04-08 15:36 UTC: resolved
This incident has been resolved.

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