# US Outbound Voice Incident - One Way Audio

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 3h 22m
- started 2026-07-17 16:27 UTC
- Outbound Calling (SIP) - United States
- us
- id: DWN-cc9366d9ee
- Official page: https://stspg.io/rwtyvx58mg7b

## Updates from Bandwidth
### 2026-07-17 16:27 UTC: investigating
Bandwidth teams are investigating an incident impacting a small sub-set of outbound traffic. This sub-set of traffic may experience one way audio.

### 2026-07-17 17:25 UTC: monitoring
Teams are observing expected audio behavior for outbound calls. We will monitor for stability.

### 2026-07-17 19:49 UTC: resolved
This incident has been resolved.

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