# Inbound CNAM Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 20m
- started 2026-07-10 00:59 UTC
- Inbound Calling - Caller ID Lookup (CNAM)
- id: DWN-da651750eb
- Official page: https://stspg.io/w7lj3yxc3lfk

## Updates from Bandwidth
### 2026-07-10 00:59 UTC: investigating
Bandwidth teams are investigating an incident impacting some inbound CNAM queries. Teams are working to restore expected CNAM queries performance. Voice calls are not impacted by this incident.

### 2026-07-10 01:21 UTC: monitoring
Teams are observing expected CNAM behavior as we monitor for stability.

### 2026-07-10 02:18 UTC: resolved
This incident has been resolved.

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