# LAX Datacenter Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 1d
- started 2026-09-02 17:33 UTC
- Inbound Calling (SIP) - United States, Outbound Calling (SIP) - United States
- us
- id: DWN-e086197d6f
- Official page: https://stspg.io/lnbr6rsnrhh7

## Updates from Bandwidth
### 2026-09-02 17:33 UTC: identified
Bandwidth teams have identified an off-network incident impacting some voice traffic to experience packet loss. Bandwidth is working with the impacted provider to bring out expected calling behaviors.

### 2026-09-03 03:17 UTC: identified
We continue to work with the impacted provider to restore expected calling behaviors.

### 2026-09-03 12:56 UTC: identified
The impacted provider continues work to restore expected calling behaviors.

### 2026-09-03 13:37 UTC: monitoring
Teams are observing expected calling behavior and will monitor for stability.

### 2026-09-03 17:54 UTC: resolved
This incident has been resolved.

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