# Bandwidth Local Market Impairment - 974 - Rochester, NY

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 12h 38m
- started 2026-09-30 01:14 UTC
- 974 - Rochester, NY
- id: DWN-e335e0bcc1
- Official page: https://stspg.io/jm41gw1wfwmt

## Updates from Bandwidth
### 2026-09-30 01:14 UTC: investigating
We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

### 2026-09-30 07:43 UTC: investigating
We are continuing to investigate this issue.

### 2026-09-30 08:24 UTC: identified
Our carrier has identified the cause of this incident and is working to complete repairs.

### 2026-09-30 11:00 UTC: monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

### 2026-09-30 12:27 UTC: monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

### 2026-09-30 13:52 UTC: resolved
Final: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.
Start Time: 09/29/2026 21:05 ET
Stop Time: 09/30/2026 09:43 ET

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