# Bandwidth App Incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 28m
- started 2026-07-28 05:00 UTC
- Bandwidth App, 9-1-1 Provisioning Service
- id: DWN-e9978931ca
- Official page: https://stspg.io/syd9fkwwl8rn

## Updates from Bandwidth
### 2026-07-28 05:00 UTC: investigating
Teams are investigating an incident impacting 911 Geo Coding requests in the Bandwidth App. These requests may fail unexpectedly. Teams are working to restore expected portal behavior.

### 2026-07-28 05:27 UTC: resolved
This incident has been resolved.

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