# Bandwidth Help Center - Synthi

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Degraded
- lasted 1h 46m
- started 2026-04-14 11:53 UTC
- Ticketing Support, Help Center
- id: DWN-ef0a9b1214
- Official page: https://stspg.io/4vl6x92yv1pc

## Updates from Bandwidth
### 2026-04-14 11:53 UTC: investigating
Bandwidth teams have identified in incident with our vendor where users may not be able to interact with Synthi as expected. Users may still open support requests via email.

### 2026-04-14 13:24 UTC: monitoring
Bandwidth is observing expected Synthi behavior. We will monitor for stability.

### 2026-04-14 13:40 UTC: resolved
This incident has been resolved.

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