# 9-1-1 Dashboard Incident - Reporting

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 22h 38m
- started 2026-04-22 15:26 UTC
- 9-1-1 Dashboard
- id: DWN-f01c0fe571
- Official page: https://stspg.io/wthr4vv1qv08

## Updates from Bandwidth
### 2026-04-22 15:26 UTC: investigating
Bandwidth teams are investigating an incident where reports generated by the 9-1-1 Dashboard may contain duplicated data points. Teams are working to restore expected reporting behavior. 
 Note: This incident does not impact emergency call routing.

### 2026-04-22 15:46 UTC: identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors. 
 Note: This incident does not impact emergency call routing.

### 2026-04-22 20:28 UTC: identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.

### 2026-04-22 23:30 UTC: identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.

### 2026-04-23 02:04 UTC: identified
Teams have identified the source of the incident and are working to restore expect record processing behaviors.

### 2026-04-23 03:07 UTC: monitoring
Teams are observing expected behavior and will continue to monitor.

### 2026-04-23 13:23 UTC: monitoring
We are continuing to monitor for any further issues.

### 2026-04-23 14:03 UTC: resolved
This incident has been resolved.

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