# Bandwidth App Incident - IP Provisioning

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Partial outage
- lasted 9h 9m
- started 2026-04-15 16:19 UTC
- Bandwidth App
- id: DWN-f7c5308b02
- Official page: https://stspg.io/d3sjwypwnkq6

## Updates from Bandwidth
### 2026-04-15 16:19 UTC: investigating
Bandwidth teams are currently investigating an incident on the Bandwidth App where IP self-provisioning requests are resulting an unexpected errors.

### 2026-04-15 19:29 UTC: investigating
Teams continue work to restore expected portal behavior.

### 2026-04-15 21:26 UTC: investigating
Teams continue work to restore expected portal behavior.

### 2026-04-16 01:28 UTC: resolved
This incident has been resolved.

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