# Outbound calling incident

- Provider: [Bandwidth](https://down.guide/bandwidth)
- Level: confirmed
- Impact: Major outage
- lasted 1h 14m
- started 2026-09-01 16:15 UTC
- Outbound Calling (SIP) - United States
- us
- id: DWN-f7f3808da1
- Official page: https://stspg.io/5ld4414l48wd

## Updates from Bandwidth
### 2026-09-01 16:15 UTC: investigating
Bandwidth teams are investigating an incident where outbound calls are receiving an unexpected 404 error code. As a result, these calls are failing to connect as expected.

### 2026-09-01 16:53 UTC: identified
Teams have identified the source of this incident and are working to restore expected network behavior.

### 2026-09-01 17:29 UTC: resolved
This incident has been resolved.

From the builder: does your app depend on Bandwidth? [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=bandwidth) detects problems in your own logs without hand-written monitors, and you can ask it in plain language which errors mention Bandwidth.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by [Sazabi](https://www.sazabi.com/?utm_source=down-guide&utm_medium=markdown&utm_content=DWN-f7f3808da1), AI-native observability and security: automatic issue detection, plain-language log search and live dashboards.