# HEY is down

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Major outage
- lasted 43m
- started 2023-04-01 13:08 UTC
- HEY
- id: DWN-0993405b78
- Official page: https://www.37status.com/incidents/59

## Updates from Basecamp
### 2023-04-01 13:08 UTC: investigating
HEY is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

### 2023-04-01 13:30 UTC: investigating
Our Ops team is looking into this and we'll keep you posted. Stay tuned here as we get this resolved.

### 2023-04-01 13:45 UTC: investigating
Hey is still experiencing trouble. We've narrowed down the issues and are working on a fix. Stay tuned.

### 2023-04-01 13:50 UTC: identified
We're working on the fix for bringing HEY back up. Please hang tight. Everything should be running smoothly soon.

### 2023-04-01 13:51 UTC: resolved
HEY is back up and running now. So sorry for the issues today. 
As we're working through the fix, you may see some emails delayed by a bit. We're keeping a close eye on those today. Thanks for being patient!

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