# Basecamp 2 & 3 and Launchpad are down

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Major outage
- lasted 27m
- started 2020-09-02 15:54 UTC
- Basecamp 5, Basecamp 2
- id: DWN-5abd0d4c6d
- Official page: https://www.37status.com/incidents/40

## Updates from Basecamp
### 2020-09-02 15:54 UTC: investigating
We're currently seeing trouble with Basecamp 3, Basecamp 2, and Launchpad. We're investing and will keep you posted.

### 2020-09-02 15:56 UTC: investigating
We're still seeing some issues with Basecamp 3, but Basecamp 2 and Launchpad should be working as expected. Sorry for the trouble again, folks.

### 2020-09-02 15:57 UTC: investigating
We are continuing to investigate this issue.

### 2020-09-02 15:57 UTC: investigating
Campfires are slow in Basecamp 3. We're working on a fix. Hang tight, folks.

### 2020-09-02 16:07 UTC: investigating
We're still seeing some slowness with Basecamp 3 but are digging in. We're so sorry for the trouble, everyone.

### 2020-09-02 16:15 UTC: investigating
Everything is speedy again in Basecamp 3, but we're still monitoring to make sure things are stable.

### 2020-09-02 16:17 UTC: investigating
Basecamp 3 is back up, but we're still investigating the root cause. We're here monitoring everything. Hang tight, everyone. We're so sorry for the interruption.

### 2020-09-02 16:22 UTC: resolved
We're seeing normal speeds for Basecamp 3 now, but will continue to monitor today and tomorrow. So sorry for the interruptions, everyone.

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