# HEY has delays receiving email

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 23m
- started 2021-02-01 22:48 UTC
- HEY
- id: DWN-7304adeae8
- Official page: https://www.37status.com/incidents/42

## Updates from Basecamp
### 2021-02-01 22:48 UTC: investigating
HEY may be experiencing delays receiving email . We're investigating the root cause and will provide updates as soon as we can. Sorry for the interruption, everyone.

### 2021-02-01 22:52 UTC: investigating
We are continuing to investigate this issue.

### 2021-02-01 23:07 UTC: monitoring
We've got the root cause and are monitoring to make sure this doesn't continue. Thanks y'all.

### 2021-02-02 00:11 UTC: resolved
HEY email delivery is back! We'll continue to monitor it to make sure it's stable. So sorry for the interruption today, folks.

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