# HEY rate-limiting errors

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Degraded
- lasted 1h 34m
- started 2020-07-05 02:46 UTC
- HEY
- id: DWN-8feef479dc
- Official page: https://www.37status.com/incidents/33

## Updates from Basecamp
### 2020-07-05 02:46 UTC: investigating
Some people are seeing intermittent error messages referring to rate-limiting. We’re sorry for the trouble and are investigating now.

### 2020-07-05 04:20 UTC: resolved
We’ve deployed a fix and everything’s back to normal now.

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