# Basecamp 3 is down

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Major outage
- lasted 11m
- started 2021-02-04 18:06 UTC
- Basecamp 5
- us
- id: DWN-913b66c56c
- Official page: https://www.37status.com/incidents/43

## Updates from Basecamp
### 2021-02-04 18:06 UTC: investigating
Basecamp 3 is currently down. We're investigating the cause and will update you as soon as we can. Sorry for the interruption, everyone.

### 2021-02-04 18:10 UTC: investigating
We're seeing slow page loads in Basecamp 3 and are looking into the root cause. Please bear with us while we sort this out. Sorry, everyone.

### 2021-02-04 18:13 UTC: identified
We've discovered the root cause and are monitoring to make sure things are speedy again soon. We're so sorry for the trouble today, y'all.

### 2021-02-04 18:17 UTC: resolved
Looks like everything is speedy again in Basecamp 3. Thanks for bearing with us while we fixed this.

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