# Delayed mobile push notifications

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Degraded
- lasted 2h 22m
- started 2022-09-26 10:07 UTC
- Basecamp 5
- id: DWN-97a773e7af
- Official page: https://www.37status.com/incidents/54

## Updates from Basecamp
### 2022-09-26 10:07 UTC: investigating
We're aware of a subset of customers experiencing delays receiving push notifications on mobile devices. These usually would have been delivered between 08:00 and 09:30 UTC. They may be delayed by up to 2 hours. We're investigating now, very sorry for the disruption.

### 2022-09-26 12:29 UTC: resolved
Notification queues are operating normally. So sorry for the interruption today, folks.

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