# Basecamp 3 iOS: App crashing repeatedly for some customers

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Degraded
- lasted 1d
- started 2022-05-24 12:18 UTC
- Basecamp 5
- id: DWN-9941b84ade
- Official page: https://www.37status.com/incidents/50

## Updates from Basecamp
### 2022-05-24 12:18 UTC: investigating
We are aware of an incident with the latest release of the Basecamp 3 iOS app (3.18.0) that is causing the app to crash for some customers.

### 2022-05-24 13:42 UTC: identified
The issue has been identified and a fix is being implemented.

### 2022-05-24 14:01 UTC: identified
We have submitted a new build (3.18.1) of the Basecamp 3 iOS app to the Apple App Store. We will update here once this is approved and live.

### 2022-05-25 13:05 UTC: resolved
A new version (3.18.1) of the Basecamp 3 app is now live in the Apple App Store.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).