# HEY is having some trouble.

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Degraded
- lasted 21m
- started 2024-08-14 21:45 UTC
- HEY
- us
- id: DWN-c4f48aede5
- Official page: https://www.37status.com/incidents/64

## Updates from Basecamp
### 2024-08-14 21:45 UTC: investigating
We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

### 2024-08-14 21:57 UTC: monitoring
We've discovered the root cause and are actively working on a fix. HEY should be back up. Thanks for bearing with us, folks.

### 2024-08-14 22:06 UTC: resolved
HEY's back up and running. We're keeping a close eye on things. Sorry again for the interruption.

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