# Avatars and Previews

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Degraded
- lasted 4m
- started 2020-06-29 13:11 UTC
- HEY
- id: DWN-cf6c063323
- Official page: https://www.37status.com/incidents/32

## Updates from Basecamp
### 2020-06-29 13:11 UTC: investigating
We are investigating issues with avatars and attachment previews

### 2020-06-29 13:14 UTC: investigating
We are continuing to investigate this issue.

### 2020-06-29 13:16 UTC: resolved
This incident has been resolved.

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