# Account signups

- Provider: [Basecamp](https://down.guide/basecamp)
- Level: confirmed
- Impact: Major outage
- lasted 18m
- started 2022-04-04 07:13 UTC
- Basecamp 5
- id: DWN-f6300bab95
- Official page: https://www.37status.com/incidents/48

## Updates from Basecamp
### 2022-04-04 07:13 UTC: investigating
We're investigating an issue with Basecamp account registrations not working correctly at the moment. We're looking into the root cause and will keep you posted here. We're so sorry for the interruption, everyone.

### 2022-04-04 07:31 UTC: resolved
Signups should be working normally again.

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