# Intermittent timeouts and performance degradation platform wide

- Provider: [beehiiv](https://down.guide/beehiiv)
- Level: confirmed
- Impact: Degraded
- lasted 3h 6m
- started 2024-08-07 17:48 UTC
- Publication websites, App Admin, Public API +1
- id: DWN-4850387ef1
- Official page: https://stspg.io/3r3gxmzkyrzc

## Updates from beehiiv
### 2024-08-07 17:48 UTC: investigating
Due to an influx of malicious traffic, we are seeing highly elevated timeouts across publication websites and the admin section, in addition to delays adding new subscribers and completing A/B tests. The engineering team is at work restoring service as quickly as possible.

### 2024-08-07 18:35 UTC: monitoring
We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost

### 2024-08-07 20:54 UTC: resolved
This incident has been resolved.

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