# Some newsletters are experiencing incomplete post sends

- Provider: [beehiiv](https://down.guide/beehiiv)
- Level: confirmed
- Impact: Partial outage
- lasted 4h 13m
- started 2026-08-21 14:31 UTC
- Sending emails, SendGrid API v3
- id: DWN-a35d31d07e
- Official page: https://stspg.io/lx9qv6rd1xm0

## Updates from beehiiv
### 2026-08-21 14:31 UTC: identified
We have identified an issue with an upstream email provider resulting in some posts not being delivered to the full intended subscriber list. It is effecting ~20% of large publications with an average impact of a 4-8% non delivered rate. We are working with the vendor to resolve the issue and will deliver all posts to impacted subscribers.

### 2026-08-21 16:20 UTC: identified
We are continuing to work with the vendor for a comprehensive fix to the issue but have implemented a workaround and are delivering the dropped emails for all effected newsletter sends

### 2026-08-21 18:15 UTC: monitoring
Our email sending provider identified the root cause as a bad deploy on their end, which they reverted ~40 minutes ago. All posts are sending successfully, we will continue to monitor closely over the rest of the day.

### 2026-08-21 18:44 UTC: resolved
This incident has been resolved.

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