# Elevated errors on publication websites

- Provider: [beehiiv](https://down.guide/beehiiv)
- Level: confirmed
- Impact: Major outage
- lasted 2h 42m
- started 2026-02-18 00:43 UTC
- Publication websites
- id: DWN-b7452500ca
- Official page: https://stspg.io/wn0md187fhcn

## Updates from beehiiv
### 2026-02-18 00:43 UTC: investigating
We are seeing increased error rates serving newsletter websites and are investigating.

### 2026-02-18 01:22 UTC: investigating
The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.

### 2026-02-18 01:50 UTC: identified
Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708

### 2026-02-18 01:51 UTC: identified
We are continuing to work on a fix for this issue.

### 2026-02-18 02:39 UTC: monitoring
Newsletter websites are back! We continue to monitor closely.

### 2026-02-18 03:25 UTC: resolved
This incident has been resolved.

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