# Degraded Telemetry performance

- Provider: [Better Stack](https://down.guide/betterstack)
- Level: confirmed
- Impact: Major outage
- lasted 9m
- started 2026-08-20 14:39 UTC
- us
- id: DWN-2ede57a10a
- Official page: https://status.betterstack.com/incident/1023558

## Updates from Better Stack
### 2026-08-20 14:39 UTC: update
Telemetry dashboard might be unavailable for some customers due to a database issue, we're investigating.

### 2026-08-20 14:48 UTC: resolved
The issue was resolved, we apologize for the incovenience, please let us know if we can help with anything at hello@betterstack.com.

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