# Delayed data processing on US East cluster

- Provider: [Better Stack](https://down.guide/betterstack)
- Level: confirmed
- Impact: Degraded
- lasted 3h 30m
- started 2026-01-14 15:05 UTC
- us
- id: DWN-44389440f4
- Official page: https://status.betterstack.com/incident/804448

## Updates from Better Stack
### 2026-01-14 15:05 UTC: update
We’re currently seeing delayed data processing for some sources located in our US East cluster. The underlying root cause has been resolved; however, it may take some time for all historical data to fully appear in Live tail.
Please note there's \*\*no data loss\*\* — all incoming data is ingested and will become visible as the system catches up.
If you have any questions, feel free to reach out at \*\*\[hello@betterstack.com\](mailto:hello@betterstack.com)\*\*.

### 2026-01-14 18:35 UTC: resolved
The earlier delay affecting some sources in our US East cluster has been fully resolved. All data has now been processed and is visible in Live tail, with \*\*no data loss\*\*.
If you have any questions, please contact us at \*\*\[hello@betterstack.com\](mailto:hello@betterstack.com)\*\*.

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