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Better Stack

Queries/Ingestion in eu-nbg-2 degraded

Degraded Lasted 35m · started · Better Stack's page

Level
confirmed
Worst impact
Degraded
Regions
eu, us
Down Index
24of 100

What to do

  • Check whether you use Better Stack in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 35m it lasted.

    Anything that failed between 2025-11-26 13:20 UTC and 2025-11-26 13:55 UTC may need a replay.
  • Subscribe to Better Stack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=betterstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Better Stack 2

  1. update

    We’re currently seeing elevated query latency and temporary failures in our eu-nbg-2 cluster. Incoming data is being ingested, but processing might be delayed for some of the sources, and some queries might also fail or return incomplete results. Our engineering team is actively working on this and the backlog is already being reduced and we expect full recovery shortly. We’ll keep this page updated as soon as we have any more updates.

    provider

  2. resolved

    Query issues in eu-nbg-2 are now mostly resolved. The ingesting lag has also fully caught up around the same time, and data is being processed as expected. We’re continuing to monitor the cluster closely and are reviewing the ingesting pipeline to ensure everything is stable and performing normally. Thanks a lot for your patience and let us know at `hello@betterstack.com` if anything!

    provider

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Corrections

None so far.

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Questions about DWN-bb6de2f407

Is Better Stack still down?

No, this incident was resolved 2025-11-26 13:55 UTC. For Better Stack's live state, see https://down.guide/betterstack.

How long did it last?

35m, from 2025-11-26 13:20 UTC to 2025-11-26 13:55 UTC, by the times Better Stack posted.

What was affected?

Better Stack named in eu, us.

What caused it?

Better Stack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Better Stack's official status page, https://status.betterstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.