- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- us
- Down Index
- 31of 100
What to do
Check whether you use Better Stack in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.
Anything that failed between 2025-11-18 11:35 UTC and 2025-11-18 12:30 UTC may need a replay.Subscribe to Better Stack's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=betterstack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Better Stack 3
- update
We’re currently experiencing an issue where the Better Stack UI is temporarily inaccessible. Our backend services, monitoring infrastructure, APIs, and alerting are fully operational — however, Cloudflare is undergoing a global outage that is impacting routing and preventing our dashboard from loading. You can track the upstream incident here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 We’re actively monitoring the situation and will restore full access as soon as Cloudflare resolves their routing issues. All core functionality — checks, heartbeats, alerts, log ingestion, and metrics — continues to function normally in the background. Thank you for your patience. 🙏
provider
- update
The Better Stack UI is now mostly accessible again, and many users should be able to load the dashboard normally. Cloudflare’s global outage is still ongoing, and while their network has become more stable, intermittent routing issues may continue. This means you may still see occasional slow loading or elevated error rates as the situation fully recovers. We’re continuing to monitor the upstream incident and will share further updates as Cloudflare stabilizes their systems.
provider
- resolved
Cloudflare has mostly resolved the underlying routing issues related to their global outage, and their systems are now operating normally. With their network stabilized, the Better Stack UI and all related services are fully accessible again. Everything on our side is now running as expected, and we are no longer seeing elevated error rates or degraded performance. We’ll continue to monitor the situation, but no further impact is expected. If you have any questions or notice anything unusual, please feel free to reach out to us at hello@betterstack.com — we’re happy to help. Thank you for your patience throughout the incident. 🙏
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f249890417
Is Better Stack still down?
No, this incident was resolved 2025-11-18 12:30 UTC. For Better Stack's live state, see https://down.guide/betterstack.
How long did it last?
55m, from 2025-11-18 11:35 UTC to 2025-11-18 12:30 UTC, by the times Better Stack posted.
What was affected?
Better Stack named in us.
What caused it?
Better Stack hasn't published a root cause. If it does, it shows here.
Where does this come from?
Better Stack's official status page, https://status.betterstack.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.