# Is BigCommerce down?

**No known problems: BigCommerce's status page says operational** (Operational; last read 2026-11-06 19:02 UTC; source: [official status page](https://status.bigcommerce.com))

## Open incidents
_No open incidents._

## Components
- API & Webhooks: Operational
- Client Services / Client Portal: Operational
- 3rd Party Services / Avalara: Operational
- B2B Edition / B2B Edition - API: Operational
- Client Services / Support Center: Operational
- Checkout & Payment Processing: Operational
- 3rd Party Services / Braintree: Operational
- B2B Edition / B2B Edition - Dashboard: Operational
- Control Panel: Operational
- 3rd Party Services / Braintree PayPal Processing: Operational
- B2B Edition / B2B Edition - Buyers Portal: Operational
- Email: Operational
- Reporting & Analytics: Operational
- Storefront: Operational
- 3rd Party Services / Stripe: Operational

## Last 90 days
- Incidents: 35 on 27 days
- Median duration: 1h 29m; longest: 1d 19h
- Median time to acknowledge after down.guide's first evidence: n/a
- Postmortem rate for partial or major outages: 0%

## Recent incidents
- **BigCommerce**: [Some products are not searchable in Storefront](https://down.guide/bigcommerce/DWN-fa86c85abd) (Degraded; lasted 1h 52m; started 2026-11-04 18:41 UTC; Storefront)
- **BigCommerce**: [High Rate of Cloudflare Challenge Pages](https://down.guide/bigcommerce/DWN-24b6bfbbda) (Degraded; lasted 1d 19h; started 2026-10-28 03:11 UTC; Storefront)
- **BigCommerce**: [Degraded search availability across the platform](https://down.guide/bigcommerce/DWN-9eb72700d6) (Degraded; lasted 1h 6m; started 2026-10-27 21:23 UTC; Storefront)
- **BigCommerce**: [Bolt payments are currently failing](https://down.guide/bigcommerce/DWN-a2ece77e9b) (Partial outage; lasted 2h 12m; started 2026-10-27 05:29 UTC; Checkout & Payment Processing)
- **BigCommerce**: [Some Android shoppers on headless storefronts may be unable to reach checkout](https://down.guide/bigcommerce/DWN-6381a3617a) (Partial outage; lasted 2h 11m; started 2026-10-26 12:07 UTC; Storefront)
- **BigCommerce**: [Search availability reduced and latency increased](https://down.guide/bigcommerce/DWN-62cb6f0338) (Degraded; lasted 3h 12m; started 2026-10-24 15:35 UTC; Storefront)
- **BigCommerce**: [Delays in Real-Time Event Processing](https://down.guide/bigcommerce/DWN-ae01b71e77) (Degraded; lasted 14m; started 2026-10-24 13:08 UTC; Control Panel, Storefront)
- **BigCommerce**: [Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores](https://down.guide/bigcommerce/DWN-6d7099e4c1) (Degraded; lasted 7h 33m; started 2026-10-22 20:14 UTC; Checkout & Payment Processing)
- **BigCommerce**: [Search Indexing Delays Affecting a Subset of US Stores](https://down.guide/bigcommerce/DWN-e0a9a56f28) (Degraded; lasted 1h 10m; started 2026-10-20 09:23 UTC; Control Panel, Storefront; us)
- **BigCommerce**: [Delayed product updates in storefront search](https://down.guide/bigcommerce/DWN-4830f09bc5) (Degraded; lasted 0m; started 2026-10-15 22:14 UTC; Storefront)
- **BigCommerce**: [Delayed Data in Analytics Reports](https://down.guide/bigcommerce/DWN-e68368f9f0) (Degraded; lasted 1h 29m; started 2026-10-14 19:21 UTC; Reporting & Analytics)
- **BigCommerce**: [Some storefront searches returning incomplete results](https://down.guide/bigcommerce/DWN-e6f084ccb0) (Degraded; lasted 1h 29m; started 2026-10-14 18:32 UTC; Storefront)
- **BigCommerce**: [Storefront Search Stability Issues for Subset of US Stores](https://down.guide/bigcommerce/DWN-2c2ad94baa) (Degraded; lasted 33m; started 2026-10-14 09:08 UTC; Storefront; us)
- **BigCommerce**: [Storefront Search Stability Issues for Subset of US Stores](https://down.guide/bigcommerce/DWN-5866feb191) (Degraded; lasted 29m; started 2026-10-14 00:25 UTC; Storefront; us)
- **BigCommerce**: [Аn issue with Management API requests to add products to carts](https://down.guide/bigcommerce/DWN-b55a1f497c) (Degraded; lasted 59m; started 2026-10-12 11:14 UTC; API & Webhooks)
- **BigCommerce**: [Slow response times on some requests](https://down.guide/bigcommerce/DWN-14adf7987b) (Degraded; lasted 42m; started 2026-10-12 01:58 UTC; API & Webhooks, Control Panel, Storefront)
- **BigCommerce**: [Storefront Search Issues](https://down.guide/bigcommerce/DWN-921943077e) (Degraded; lasted 1m; started 2026-10-08 17:34 UTC; Storefront)
- **BigCommerce**: [QuickBooks Payments stores cannot transact](https://down.guide/bigcommerce/DWN-11b88e12bc) (Partial outage; lasted 3h 40m; started 2026-10-05 18:45 UTC; Checkout & Payment Processing)
- **BigCommerce**: [Search is returning server errors for a subset of stores](https://down.guide/bigcommerce/DWN-226940b129) (Degraded; lasted 2h 30m; started 2026-10-05 16:40 UTC; Storefront)
- **BigCommerce**: [Intermittent Availability Issues in Australia](https://down.guide/bigcommerce/DWN-ceb6ac4809) (Degraded; lasted 3h 12m; started 2026-10-02 02:29 UTC; Storefront; au)

More: [history](https://down.guide/bigcommerce/history), [feed](https://down.guide/feed?provider=bigcommerce), [badge](https://down.guide/badge/bigcommerce.svg), JSON: https://down.guide/api/v1/providers/bigcommerce

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