# Partial search unavailability

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 1h 34m
- started 2026-09-26 18:30 UTC
- Storefront
- id: DWN-1483a5ed90
- Official page: https://stspg.io/th3xwqsw202d

## Updates from BigCommerce
### 2026-09-26 18:30 UTC: investigating
Certain storefronts may be experiencing errors for searches. We are currently investigating this issue

### 2026-09-26 18:54 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-26 20:04 UTC: resolved
Search availability is back to expected thresholds

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