# Elevated Response Times

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 2h 43m
- started 2026-03-04 17:47 UTC
- Storefront
- id: DWN-351ca33157
- Official page: https://stspg.io/pmyvk5bzmdvh

## Updates from BigCommerce
### 2026-03-04 17:47 UTC: investigating
Commerce engineers are currently investigating an issue with elevated response times on storefronts. We will provide an update shortly.

### 2026-03-04 20:31 UTC: resolved
This incident has been resolved.

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