# Availability Issue

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-05-04 15:15 UTC
- Storefront
- id: DWN-3f13a914d6
- Official page: https://stspg.io/8f2pmbvhp4nl

## Updates from BigCommerce
### 2026-05-04 15:15 UTC: resolved
Commerce engineers observed an availability issue with a subset of stores beginning at approximately 4:06 PM UTC, which caused some storefront requests to fail. The issue was resolved at 4:08 PM UTC and all services are fully operational.

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