# Intermittent Availability Issues for Australian-hosted stores

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 25m
- started 2026-08-21 00:35 UTC
- API & Webhooks, Control Panel, Storefront
- id: DWN-5723385f3f
- Official page: https://stspg.io/kyln0vkrxx3h

## Updates from BigCommerce
### 2026-08-21 00:35 UTC: identified
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

### 2026-08-21 00:40 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-08-21 01:00 UTC: resolved
This incident has been resolved.

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