# Search availability reduced and latency increased

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 3h 12m
- started 2026-10-24 15:35 UTC
- Storefront
- id: DWN-62cb6f0338
- Official page: https://stspg.io/kfnw1f0b29g6

## Updates from BigCommerce
### 2026-10-24 15:35 UTC: investigating
Commerce Engineering is currently investigating issues with increased latency and reduced availability for search functionality

### 2026-10-24 17:29 UTC: monitoring
A fix has been put in place and we are monitoring the results

### 2026-10-24 18:47 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).