# Elevated Response Times

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 33m
- started 2026-04-24 14:41 UTC
- API & Webhooks, Storefront
- id: DWN-7cf1eea033
- Official page: https://stspg.io/x6pw7rcwr69y

## Updates from BigCommerce
### 2026-04-24 14:41 UTC: investigating
Commerce engineers are currently investigating an issue with elevated response times. We will provide an update shortly.

### 2026-04-24 14:59 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-24 15:14 UTC: resolved
This incident has been resolved.

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