# B2B Ninja Add-To-Quote On Storefront Product Page timeouts

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 1h 36m
- started 2026-08-26 10:14 UTC
- id: DWN-8137a73060
- Official page: https://stspg.io/0ymxbgp4sbcx

## Updates from BigCommerce
### 2026-08-26 10:14 UTC: investigating
We are currently investigating an issue affecting stores using B2B Ninja, where users are unable to add products to a quote from the storefront.

### 2026-08-26 11:08 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-26 11:51 UTC: resolved
This incident has been resolved.

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