# Issue with Catalysts/Makeswift builder

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 2h 56m
- started 2026-03-25 17:06 UTC
- API & Webhooks
- id: DWN-b17b41d04c
- Official page: https://stspg.io/gmd9pygfjzyt

## Updates from BigCommerce
### 2026-03-25 17:06 UTC: investigating
Commerce Engineers are investigating an issue impacting users who are using the latest version of Catalyst and using the Makeswift builder. We will provide updates as they become available.

### 2026-03-25 17:49 UTC: identified
Commerce engineers have identified the issue and are implementing a fix. We will continue to provide updates as they become available.

### 2026-03-25 19:46 UTC: monitoring
Commerce engineers have implemented a fix and are monitoring the results. If using One Click Catalyst, merchants will need to redeploy to pickup the latest version. For merchants with their own codebase repository of Catalyst, they can pull in the latest changes from bigcommerce/catalyst-makeswift@1.6.3 or manually bump @makeswift/runtim@0.26.4 to include the fix for this issue.

### 2026-03-25 20:02 UTC: resolved
This issue has been resolved and all systems are fully operational.

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