# Аn issue with Management API requests to add products to carts

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 59m
- started 2026-10-12 11:14 UTC
- API & Webhooks
- id: DWN-b55a1f497c
- Official page: https://stspg.io/k829425qzxq4

## Updates from BigCommerce
### 2026-10-12 11:14 UTC: investigating
BigCommerce engineers are investigating an issue with Management API requests to add products to carts. We'll share updates as more information becomes available.

### 2026-10-12 11:21 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-10-12 12:00 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-10-12 12:13 UTC: resolved
This incident has been resolved.

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