# Elevated error rate

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-05-23 16:32 UTC
- us
- id: DWN-c2cc0dc293
- Official page: https://stspg.io/ckwfvdshfch8

## Updates from BigCommerce
### 2026-05-23 16:00 UTC: resolved
At 16:10 UTC on May 23, for a period of 30 seconds, there was an elevated error rate for a subset of stores in the US region. Storefront, Control Panel, and API traffic were affected.

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