# Availability Issues

- Provider: [BigCommerce](https://down.guide/bigcommerce)
- Level: confirmed
- Impact: Partial outage
- lasted 6m
- started 2026-05-28 07:14 UTC
- API & Webhooks, Control Panel, Storefront
- id: DWN-d0e936dfa4
- Official page: https://stspg.io/4y905kgjs34c

## Updates from BigCommerce
### 2026-05-28 07:14 UTC: investigating
BigCommerce engineers are currently investigating availability issues with a subset of stores. We will provide an update shortly.

### 2026-05-28 07:16 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-05-28 07:16 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-05-28 07:20 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).